Shipping Policy

We're committed to making your shopping experience as smooth and worry-free as possible. This Shipping Policy outlines everything you need to know about how we process and deliver your order. No matter where you are, we'll ensure your items arrive safely and on time. Please see the details below to learn more about our shipping times, costs, and tracking process.

Shipping Coverage

We're proud to offer worldwide shipping to most countries. However, specific locations may be subject to shipping restrictions or limitations due to local regulations or carrier availability. If we cannot deliver to your address, you'll be notified during checkout.

Shipping Times

We aim to process and ship all orders as quickly as possible. In most cases, orders are processed within 1–3 business days. Delivery times may vary depending on your location but can be estimated as follows:

Please note that these timeframes are estimates and may be affected by external factors such as customs clearance or carrier delays. We'll keep you informed with tracking updates so you can monitor your order every step of the way.

Shipping Costs

We offer free worldwide shipping on all orders—no hidden fees or minimum purchase required. You'll only pay for the products you love, delivered right to your door at no extra cost.

Additional charges may apply for faster delivery or specific shipping preferences. If available, you can select your preferred shipping method during checkout.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number and a link to track your package in real time. You can also monitor the status of your order directly on our website via the Order Tracking page.

Please note that tracking updates may take up to 24–48 hours to appear after shipment. If you have any questions or concerns, contact our customer support team—we're here to help.

Multiple Shipments

We operate multiple warehouses worldwide to fulfill your orders efficiently. Depending on your location and product availability, items may be shipped separately from different facilities.

Rest assured, even if your order arrives in multiple packages, all items will be delivered to you. You'll receive tracking details for each shipment, allowing you to follow the progress of every part of your order.

Delivery Issues

If you experience any issues with your order, such as missing items, damaged products, or unexpected delays, please get in touch with us immediately. Our customer support team is here to help and will ensure your concerns are addressed quickly.

While we strive to deliver every order on time, occasional delays can occur due to weather, high shipping volumes, or customs clearance. If your order hasn't arrived within the estimated timeframe, just let us know—we'll look into it and make things right.

You can contact us via our contact page or the support email provided when you confirm your order. Ensure you include your order number and a brief description of the issue so we can assist you efficiently.

Your satisfaction is our top priority, and we're committed to resolving any concerns promptly and professionally.

Taxes, Duties & Customs

Please note that taxes, duties, and customs fees may apply to international orders depending on your country's regulations. Your local customs office typically collects these charges upon delivery and will pay them by the customer if applicable. Most international orders are delivered smoothly without additional charges.

If you're unsure about any potential fees or customs procedures, we recommend checking with your local customs office before placing your order.

Customer Support

If you have any questions or need assistance with your order, we're here to help. Our customer support team is available to assist with any inquiries or concerns you may have regarding our products, shipping, or anything else.

You can reach us through our Contact Page or email at thedawnih@gmail.com. We respond to all inquiries promptly, typically within 1-2 business days.

We truly appreciate your feedback and are always here to ensure you have the best experience with us.